How To Fix CRM_PS_DM023 - Debtor doesn't have any accounts.


CRM_PS_DM023 - Overview

  • Message type: E = Error

  • Message class: CRM_PS_DM - Debt Management Messages

  • Message number: 023

  • Message text: Debtor doesn't have any accounts.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_DM023 - Debtor doesn't have any accounts. ?
    The SAP error message CRM_PS_DM023, which states "Debtor doesn't have any accounts," typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the financial aspects of a debtor (customer) in the system. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: Missing Master Data: The debtor (customer) may not have any financial accounts set up in the system. This could be due to incomplete master data configuration. Incorrect Configuration: The customer account may not be properly linked to the necessary financial accounts or may not have been created in the relevant financial module (e.g., SAP FI). Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing account information. Inactive or Blocked Accounts: The accounts associated with the debtor may be inactive or blocked, preventing transactions from being processed.
    Solution: Check Customer Master Data: Navigate to the customer

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author