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Message type: E = Error
Message class: CRM_PS_DM - Debt Management Messages
Message number: 021
Message text: Select a debt set to remove.
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CRM_PS_DM021
- Select a debt set to remove. ?The SAP error message CRM_PS_DM021, which states "Select a debt set to remove," typically occurs in the context of managing debt sets in the SAP Customer Relationship Management (CRM) system, particularly when dealing with project systems or financial transactions.
Cause:
This error usually arises when a user attempts to remove a debt set without having selected one first. The system requires a specific debt set to be selected before any removal action can be performed. This can happen due to:
- No Debt Set Selected: The user has not selected any debt set in the interface.
- Incorrect Navigation: The user may have navigated to the removal function without properly selecting a debt set.
- User Permissions: The user may not have the necessary permissions to view or select debt sets.
Solution:
To resolve the CRM_PS_DM021 error, follow these steps:
Select a Debt Set:
- Ensure that you have selected a valid debt set from the list or dropdown menu before attempting to remove it. Look for any selection options in the user interface.
Check for Active Debt Sets:
- Verify that there are active debt sets available for selection. If there are none, you may need to create or activate a debt set before proceeding.
Review User Permissions:
- Ensure that you have the necessary permissions to view and manage debt sets. If you suspect permission issues, contact your system administrator to verify your access rights.
Refresh the Interface:
- Sometimes, refreshing the screen or reloading the transaction can help in case of temporary glitches.
Consult Documentation:
- Refer to the SAP documentation or help files related to debt set management for additional guidance on the correct procedures.
Contact Support:
- If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
Related Information:
By following these steps, you should be able to resolve the error and successfully manage debt sets in your SAP CRM environment.
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