How To Fix CRM_PS_DEDUCTIONPLAN014 - Deduction item proposal result has wrong currency

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DEDUCTIONPLAN - CRM_PS_DEDUCTIONPLAN

• Message number: 014

• Message text: Deduction item proposal result has wrong currency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DEDUCTIONPLAN014 - Deduction item proposal result has wrong currency ?

  The SAP error message CRM_PS_DEDUCTIONPLAN014 indicates that there is a mismatch in the currency used for a deduction item proposal in the SAP CRM system. This error typically arises when the currency of the deduction item does not match the expected currency for the transaction or the relevant master data.
  Cause:
  
  Currency Mismatch: The currency of the deduction item proposal does not match the currency of the associated sales order, contract, or other relevant documents.
  Configuration Issues: There may be configuration settings in the system that are not aligned, such as currency settings in the pricing procedure or master data.
  Data Entry Errors: Manual entry errors when creating or modifying deduction items can lead to incorrect currency assignments.
  Master Data Issues: The currency settings in the customer master, material master, or other related master data may not be consistent.
  
  Solution:
  
  Check Currency Settings: Verify the currency settings in the relevant documents (e.g., sales orders, contracts) and ensure they match the currency of the deduction item proposal.
  Review Master Data: Check the customer master and other related master data for the correct currency settings. Ensure that the currency is consistent across all relevant data.
  Adjust Deduction Item Proposal: If the deduction item proposal has been created with the wrong currency, you may need to delete and recreate it with the correct currency.
  Configuration Review: If the issue persists, review the configuration settings in the pricing procedure and other related areas to ensure that they are set up correctly for currency handling.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_DNO_MONITOR or CRM_ORDER to analyze and manage the deduction items and related documents.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant transaction data.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PS_DEDUCTIONPLAN014 error in your SAP system.