How To Fix CRM_PS_APPLICATION201 - Business partner &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_APPLICATION - Messages for 'Social Application' Development Package

• Message number: 201

• Message text: Business partner &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_APPLICATION201 - Business partner &1 could not be found ?

  The SAP error message CRM_PS_APPLICATION201, which states "Business partner &1 could not be found," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specified business partner (BP) in the database. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incorrect Business Partner ID: The business partner ID provided in the transaction may be incorrect or misspelled.
  Business Partner Not Created: The business partner may not have been created in the system or may have been deleted.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to the business partner not being available in CRM.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  Inactive Business Partner: The business partner may be inactive or not assigned to the relevant organizational unit.
  
  Solutions:
  
  Verify Business Partner ID: Check the business partner ID for any typos or errors. Ensure that you are using the correct ID.
  Create or Reactivate Business Partner: If the business partner does not exist, create it using transaction code BP. If it exists but is inactive, reactivate it.
  Check Data Synchronization: If your CRM system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to run a synchronization job or check for errors in the middleware.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the business partner. This can be checked in the user roles and authorizations.
  Review Organizational Assignments: Make sure that the business partner is assigned to the correct organizational units and is active in the relevant context.
  
  Related Information:
  
  Transaction Codes: Use transaction code BP to manage business partners, and CRMD_ORDER to check CRM orders related to business partners.
  Business Partner Roles: Ensure that the business partner has the necessary roles assigned to it, as roles determine the functions and data available for the business partner.
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles (KBAs) that may address specific issues related to this error message.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.