How To Fix CRM_PS_APPLICATION102 - Social-specific customizing is missing for transaction &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_APPLICATION - Messages for 'Social Application' Development Package

• Message number: 102

• Message text: Social-specific customizing is missing for transaction &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_APPLICATION102 - Social-specific customizing is missing for transaction &2 ?

  The SAP error message "CRM_PS_APPLICATION102: Social-specific customizing is missing for transaction &2" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a missing configuration related to social media integration or social-specific functionalities.
  Cause:
  This error indicates that the system is trying to execute a transaction that requires specific social media-related customization, but that customization has not been set up in the system. This could be due to:
  
  Missing Configuration: The necessary social-specific settings have not been defined in the system.
  Incorrect Transaction Code: The transaction code being used may not be correctly configured for social media functionalities.
  System Upgrade or Changes: If the system has been recently upgraded or changed, some configurations may have been lost or not migrated properly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for social media or social CRM settings.
  Ensure that all necessary configurations for the specific transaction are in place.
  
  
  
  Transaction Code Verification:
  
  Verify that the transaction code you are using is correct and that it is intended for social-specific functionalities.
  If you are unsure, consult the documentation or help resources for the specific transaction.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to social CRM and the specific transaction to understand what configurations are required.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version of your SAP system and the configurations you have in place.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this issue. Sometimes, SAP releases updates that fix known issues or provide additional configuration options.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional guidance.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed.
  Documentation: Review the official SAP Help documentation for CRM and social media integration for detailed configuration steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PS_APPLICATION102 error message.