How To Fix CRM_PS_4S_BRFP316 - Primary person can be used only once for each partner function &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 316

• Message text: Primary person can be used only once for each partner function &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP316 - Primary person can be used only once for each partner function &1 ?

  The SAP error message CRM_PS_4S_BRFP316 indicates that the primary person (or contact) can only be assigned once to a specific partner function in the context of a business partner relationship. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is an attempt to assign the same primary contact to multiple partner functions, which is not allowed.
  Cause:
  
  Duplicate Assignment: The primary person (contact) is already assigned to a partner function, and there is an attempt to assign them again to the same or another partner function.
  Configuration Settings: The system configuration may restrict the assignment of primary contacts to ensure data integrity and avoid duplication.
  Data Entry Error: There may be a mistake in data entry where the same contact is inadvertently being selected for multiple roles.
  
  Solution:
  
  Check Existing Assignments: Review the current assignments of the primary person in the partner function. Ensure that the contact is not already assigned to the same partner function.
  Use Different Contacts: If you need to assign a contact to multiple partner functions, consider using different contacts for each function instead of reusing the same primary person.
  Adjust Partner Functions: If the business process allows, you may need to adjust the partner functions or the roles assigned to the contacts to comply with the system's restrictions.
  Review Configuration: If necessary, consult with your SAP administrator or functional consultant to review the configuration settings related to partner functions and contacts. They may need to adjust the settings if the current configuration does not meet your business requirements.
  Error Handling: If this error occurs during a specific transaction or process, ensure that the process is being followed correctly and that all required fields are filled out appropriately.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling partner functions and contacts.
  Documentation: Review the SAP documentation related to partner functions and business partner management for best practices and guidelines.
  User Training: Ensure that users are trained on how to properly assign contacts to partner functions to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.