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Message type: E = Error
Message class: CRM_PROVIDER_MSG - message class form crm provider
Message number: 003
Message text: Contract activation failed. Adjust the change order and submit it again.
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CRM_PROVIDER_MSG003
- Contract activation failed. Adjust the change order and submit it again. ?The SAP error message CRM_PROVIDER_MSG003 indicates that there was a failure in activating a contract due to issues with the change order. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or problems with the data associated with the contract or the change order.
Causes:
- Data Inconsistencies: There may be inconsistencies in the data entered in the change order, such as missing mandatory fields or incorrect values.
- Business Rules Violations: The change order may violate certain business rules or validations defined in the system.
- Status Issues: The contract or related objects may be in a status that does not allow for activation.
- Authorization Issues: The user may not have the necessary authorizations to perform the activation.
- Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
Solutions:
- Review Change Order Data: Check the change order for any missing or incorrect data. Ensure that all mandatory fields are filled out correctly.
- Check Business Rules: Verify that the change order complies with all business rules and validations. This may involve consulting with business process owners or reviewing documentation.
- Status Check: Ensure that the contract and any related objects are in the correct status for activation. If necessary, change the status to allow for activation.
- Authorization Check: Confirm that the user has the necessary authorizations to activate the contract. If not, contact your system administrator to obtain the required permissions.
- Error Logs: Check the system logs for any additional error messages or details that may provide more context about the failure.
- Re-submit the Change Order: After making the necessary adjustments, re-submit the change order for activation.
Related Information:
CRMD_ORDER
for managing orders and contracts in CRM.By following these steps, you should be able to identify the cause of the error and implement a solution to successfully activate the contract.
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