How To Fix CRM_PROVIDER_MSG002 - Configuration contains errors. Please check.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER_MSG - message class form crm provider

  • Message number: 002

  • Message text: Configuration contains errors. Please check.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER_MSG002 - Configuration contains errors. Please check. ?

    The SAP error message "CRM_PROVIDER_MSG002 Configuration contains errors. Please check." typically indicates that there is an issue with the configuration settings in the SAP Customer Relationship Management (CRM) system. This error can arise from various sources, including incorrect settings, missing configurations, or inconsistencies in the system.

    Causes:

    1. Missing Configuration: Certain required configuration settings may not have been set up properly in the CRM system.
    2. Inconsistent Data: There may be inconsistencies in the data or configuration that prevent the system from functioning correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to access certain configuration settings.
    4. Transport Issues: If configurations were transported from one system to another, there may have been errors during the transport process.
    5. Custom Development: Custom developments or enhancements may have introduced errors in the configuration.

    Solutions:

    1. Check Configuration Settings:

      • Go to the relevant configuration transaction (e.g., SPRO) and review the settings related to the CRM system.
      • Ensure that all required settings are properly configured.
    2. Use Transaction Codes:

      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any inconsistencies in the order management settings.
      • Use SLG1 to check the application log for any detailed error messages that can provide more context.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access and modify the configuration settings.
    4. Check for Transport Errors:

      • If the configuration was recently transported, check the transport logs for any errors that may have occurred during the transport process.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific configuration area you are working with. SAP Notes can provide insights into known issues and their resolutions.
    6. Debugging:

      • If you have access to development tools, consider debugging the relevant program to identify where the error is occurring.
    7. Contact SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the configuration issue.

    By following these steps, you should be able to identify and resolve the configuration errors causing the "CRM_PROVIDER_MSG002" error in your SAP CRM system.

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