How To Fix CRM_PROVIDER196 - Sharing contract is not allowed for products with shared objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 196

• Message text: Sharing contract is not allowed for products with shared objects

What causes this issue?

You cannot assign a sharing contract if the product uses shared objects.

System Response

The sharing contract cannot be used.

How to fix this error?

You can either delete the assignment of the sharing contract or use
another product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER196 - Sharing contract is not allowed for products with shared objects ?

  The SAP error message CRM_PROVIDER196 indicates that there is an issue with sharing contracts for products that have shared objects. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or manage contracts that involve products which are not allowed to be shared due to their configuration or status.
  Cause:
  
  Product Configuration: The products involved in the contract may be configured in a way that does not allow sharing. This could be due to specific settings in the product master data or the way the products are categorized.
  Shared Objects: The error specifically mentions "shared objects," which may refer to products that are linked to other objects (like services or other products) that have restrictions on sharing.
  Contract Type: The type of contract being created or modified may not support sharing for the products involved.
  Business Rules: There may be business rules or policies in place that restrict the sharing of certain products or contracts.
  
  Solution:
  
  Check Product Configuration: Review the configuration of the products involved in the contract. Ensure that they are set up to allow sharing. This may involve checking the product master data and any related settings.
  Review Contract Type: Ensure that the contract type you are using supports the sharing of the products. If not, consider using a different contract type that allows for sharing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on sharing contracts and products. This may provide insights into any restrictions or requirements.
  Adjust Business Rules: If applicable, consult with your business process owner or SAP administrator to see if the business rules can be adjusted to allow for sharing in this scenario.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If changes are made to product configurations or contract types, conduct thorough testing to ensure that the changes resolve the issue without introducing new problems.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.