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How To Fix CRM_PROVIDER195 - Sharing contract is not allowed if subscriber specific tables are used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER -

  • Message number: 195

  • Message text: Sharing contract is not allowed if subscriber specific tables are used

  • Show details Hide details
  • What causes this issue?

    You are not allowed to assign a sharing contract if the item uses a
    subscriber-specific table.

    System Response

    The sharing contract cannot be used.

    How to fix this error?

    You can either delete the assignment of the sharing contract or you must
    reset the convergent charging table to the default table.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER195 - Sharing contract is not allowed if subscriber specific tables are used ?

    The SAP error message CRM_PROVIDER195 indicates that there is an issue with sharing contracts in the SAP CRM system when subscriber-specific tables are being used. This error typically arises in scenarios where the system is trying to share a contract that is linked to specific subscriber data, which is not permitted.

    Cause:

    The error occurs because:

    • The contract you are trying to share is associated with subscriber-specific tables, which means that the data is tailored to individual subscribers and cannot be shared across multiple subscribers.
    • Sharing contracts is generally intended for scenarios where the data is not specific to individual subscribers, allowing for broader access and usage.

    Solution:

    To resolve this error, you can consider the following approaches:

    1. Check Contract Configuration:

      • Review the configuration of the contract to ensure that it does not reference subscriber-specific tables if you intend to share it. You may need to create a new contract that does not have these specific references.
    2. Modify Data Model:

      • If the business requirement allows, consider modifying the data model to avoid using subscriber-specific tables for the contracts you wish to share.
    3. Use Non-Subscriber Specific Contracts:

      • If sharing is necessary, create or use contracts that are designed to be non-subscriber specific. This means they should not reference any data that is unique to individual subscribers.
    4. Consult Documentation:

      • Review SAP documentation or notes related to contract sharing and subscriber-specific data to understand the limitations and best practices.
    5. Contact SAP Support:

      • If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance tailored to your specific system configuration and business processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
    • Training and Documentation: Ensure that your team is trained on the implications of using subscriber-specific tables and the rules around contract sharing in SAP CRM.

    By following these steps, you should be able to address the CRM_PROVIDER195 error and ensure that your contract management processes align with the system's requirements.

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