How To Fix CRM_PROVIDER039 - Wildcard search is not possible; enter data without special character

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 039

• Message text: Wildcard search is not possible; enter data without special character

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER039 - Wildcard search is not possible; enter data without special character ?

  The SAP error message CRM_PROVIDER039 indicates that a wildcard search is not possible because the input contains special characters. This typically occurs in SAP CRM (Customer Relationship Management) systems when users attempt to perform a search using special characters or wildcards (like % or *) in fields that do not support them.
  Cause:
  
  Special Characters: The user has entered a search term that includes special characters or wildcards, which are not allowed in certain search fields.
  Field Restrictions: Some fields in SAP CRM are designed to accept only specific types of input, and using wildcards or special characters can lead to errors.
  Search Configuration: The search functionality may be configured to disallow wildcard searches for performance or data integrity reasons.
  
  Solution:
  
  Remove Special Characters: Modify your search input by removing any special characters or wildcards. Enter a more specific term or phrase that does not include these characters.
  Use Exact Terms: If you are searching for a specific item, try to use the exact name or identifier without any additional characters.
  Check Field Requirements: Review the documentation or help resources for the specific field you are searching in to understand what types of input are allowed.
  Consult with IT Support: If you believe that wildcard searches should be allowed for your use case, consult with your SAP administrator or IT support team to see if there are any configuration changes that can be made.
  
  Related Information:
  
  SAP Notes: Check SAP Notes or the SAP Knowledge Base for any updates or patches related to this error message.
  User Documentation: Refer to the user manuals or help documentation for your specific version of SAP CRM to understand the search functionalities and limitations.
  Training: Consider training sessions or resources that cover best practices for searching within SAP CRM to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error and perform your search successfully.