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Message type: E = Error
Message class: CRM_PROVIDER -
Message number: 029
Message text: Enter date of birth
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CRM_PROVIDER029
- Enter date of birth ?The SAP error message CRM_PROVIDER029, which prompts the user to "Enter date of birth," typically occurs in the context of customer relationship management (CRM) applications when a required field for the date of birth is not filled in or is incorrectly formatted.
Cause:
- Missing Input: The most common cause is that the user has not entered a date of birth in the relevant field.
- Incorrect Format: The date of birth may have been entered in an incorrect format that the system does not recognize.
- Mandatory Field: The date of birth field is marked as mandatory in the system configuration, and the user is attempting to save or submit a form without providing this information.
Solution:
- Enter Date of Birth: Ensure that you enter a valid date of birth in the required field. Make sure to follow the expected format (e.g., DD/MM/YYYY or MM/DD/YYYY, depending on the system settings).
- Check Field Configuration: If you are an administrator or have access to configuration settings, verify that the date of birth field is correctly set up as a mandatory field and that the format is specified.
- Validation Rules: Ensure that any validation rules applied to the date of birth field are appropriate and do not conflict with the data being entered.
- User Training: If users frequently encounter this error, consider providing training or documentation on how to correctly fill out forms that require a date of birth.
Related Information:
By ensuring that the date of birth is entered correctly and in the required format, you should be able to resolve the CRM_PROVIDER029 error.
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