How To Fix CRM_PROVIDER010 - Product &1 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 010

• Message text: Product &1 is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER010 - Product &1 is not valid ?

  The SAP error message CRM_PROVIDER010, which states "Product &1 is not valid," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or process a product that is not recognized as valid in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Product Not Created: The product may not have been created in the system or may have been deleted.
  Product Status: The product might be in a status that does not allow it to be used (e.g., inactive or blocked).
  Incorrect Product ID: The product ID entered may be incorrect or mistyped.
  Master Data Issues: There may be issues with the master data, such as missing or incomplete information.
  Organizational Data: The product may not be valid for the specific organizational unit or sales area being used.
  Data Synchronization: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to discrepancies in product data.
  
  Solutions:
  
  Verify Product Existence: Check if the product exists in the system by searching for it using the product ID. You can do this in the product master data transaction.
  Check Product Status: Ensure that the product is active and not blocked. You can check the status in the product master data.
  Correct Product ID: Double-check the product ID for any typos or errors. Ensure you are using the correct format.
  Review Master Data: Ensure that all necessary master data for the product is complete and accurate. This includes descriptions, pricing, and other relevant information.
  Check Organizational Data: Make sure that the product is valid for the specific sales area or organizational unit you are working with.
  Data Synchronization: If applicable, check for any synchronization issues with other systems. Ensure that data is consistent across all integrated systems.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific error message and its context.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing CRM orders or MM03 for viewing material master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that the user has the necessary authorizations to access the product data.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.