How To Fix CRM_PROV_IMG_CHECK009 - Inconsistencies found for provider transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 009

• Message text: Inconsistencies found for provider transaction type &1

What causes this issue?

Use of the current time stamp has only been selected in sales or change
processes for this provider transaction type. We recommend using the
current time stamp in both cases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant entry in the Customizing activity
<DS:SIMG.CRMV_PROV_ORDER>Define Settings for Transaction Types</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK009 - Inconsistencies found for provider transaction type &1 ?

  The SAP error message CRM_PROV_IMG_CHECK009 indicates that there are inconsistencies found for a provider transaction type in the SAP Customer Relationship Management (CRM) system. This error typically arises during the configuration or execution of provider transactions, which are used to manage interactions with customers.
  Cause:
  The inconsistencies can be caused by several factors, including:
  
  Configuration Issues: There may be missing or incorrect settings in the configuration of the provider transaction type.
  Data Inconsistencies: There could be inconsistencies in the underlying data that the transaction type relies on, such as missing master data or incorrect relationships.
  Custom Development: If there are custom enhancements or developments related to the provider transaction type, they may not be aligned with the standard configuration.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the provider transaction type in the SAP CRM system.
  Ensure that all required settings are correctly defined and that there are no missing entries.
  
  
  
  Run Consistency Checks:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies in the order management data.
  You can also use transaction SPRO to access the configuration and run any available consistency checks.
  
  
  
  Review Master Data:
  
  Verify that all necessary master data (e.g., business partners, products, etc.) is correctly maintained and that there are no missing entries.
  
  
  
  Check Custom Code:
  
  If there are any custom developments related to the provider transaction type, review the code to ensure it is functioning as expected and does not introduce inconsistencies.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on resolving inconsistencies.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SE80 for debugging.
  Documentation: Review SAP documentation related to CRM provider transactions for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the inconsistencies related to the provider transaction type in your SAP CRM system.