How To Fix CRM_PROV_IMG_CHECK008 - Provider transaction type &1 is not marked for using current time stamp

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 008

• Message text: Provider transaction type &1 is not marked for using current time stamp

What causes this issue?

Use of the current time stamp in sales and change processes has not been
selected for this provider transaction type. We recommend using the
current time stamp in both cases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant entry in the Customizing activity
<DS:SIMG.CRMV_PROV_ORDER>Define Settings for Transaction Types</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK008 - Provider transaction type &1 is not marked for using current time stamp ?

  The SAP error message CRM_PROV_IMG_CHECK008 indicates that a specific provider transaction type (denoted by &1) is not configured to use the current timestamp. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is an attempt to process a transaction that requires a timestamp, but the configuration does not allow for it.
  Cause:
  
  Configuration Issue: The provider transaction type is not set up to use the current timestamp in its configuration. This can happen if the transaction type was not properly defined or if the settings were changed.
  Missing Settings: The necessary settings for the transaction type to utilize the current timestamp may be missing or incorrectly configured in the system.
  
  Solution:
  To resolve this error, you will need to check and update the configuration for the provider transaction type. Here are the steps you can follow:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for CRM transaction types. This is usually found under:
  SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Transaction Types -> Define Transaction Types
  
  
  
  
  Locate the Transaction Type:
  
  Find the specific transaction type that corresponds to the &1 in the error message.
  
  
  
  Check Timestamp Settings:
  
  Review the settings for the transaction type. Look for options related to timestamps or time handling.
  Ensure that the option to use the current timestamp is enabled.
  
  
  
  Adjust Settings:
  
  If the current timestamp option is not enabled, modify the settings to allow for it.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on configuring transaction types in CRM.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after configuration changes, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM.
  
  By following these steps, you should be able to resolve the CRM_PROV_IMG_CHECK008 error and ensure that the provider transaction type is correctly configured to use the current timestamp.