How To Fix CRM_PRODUCT_PROPOSAL005 - No products were found from previous orders

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_PROPOSAL -

• Message number: 005

• Message text: No products were found from previous orders

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_PROPOSAL005 - No products were found from previous orders ?

  The SAP error message CRM_PRODUCT_PROPOSAL005 indicates that the system could not find any products from previous orders that match the criteria for the current operation. This error typically occurs in the context of creating product proposals or sales orders in the SAP CRM system.
  Causes:
  
  No Previous Orders: There may not be any previous orders associated with the customer or the specific criteria being used.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect product information in the previous orders.
  Selection Criteria: The selection criteria used to retrieve previous orders may be too restrictive, leading to no matching products.
  Product Status: The products from previous orders may have been archived or marked as inactive.
  Authorization Issues: The user may not have the necessary authorizations to view the previous orders or products.
  
  Solutions:
  
  Check Previous Orders: Verify if there are any previous orders for the customer in question. If there are none, this error is expected.
  Review Selection Criteria: Adjust the selection criteria to be less restrictive. Ensure that the parameters used to search for previous orders are appropriate.
  Data Validation: Check the product data in previous orders for consistency and correctness. Ensure that the products are active and not archived.
  User Authorizations: Ensure that the user has the necessary authorizations to access the relevant data. Consult with your SAP security team if needed.
  System Configuration: If the issue persists, it may be necessary to review the system configuration or consult with an SAP consultant to ensure that the CRM system is set up correctly to retrieve product proposals.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for order management and CRMD_ORDERADM_H for order administration.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Documentation: Review SAP documentation for CRM product proposals to understand the expected behavior and configuration settings.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_PRODUCT_PROPOSAL005 error message.