How To Fix CRM_PRODUCT_PROPOSAL002 - Quotations/contracts exist for the product; price is not final

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_PROPOSAL -

• Message number: 002

• Message text: Quotations/contracts exist for the product; price is not final

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_PROPOSAL002 - Quotations/contracts exist for the product; price is not final ?

  The SAP error message CRM_PRODUCT_PROPOSAL002 indicates that there are existing quotations or contracts associated with a product, and as a result, the price for that product cannot be finalized. This is a common issue in SAP CRM when dealing with product proposals, quotations, or contracts.
  Cause:
  
  Existing Quotations/Contracts: The primary cause of this error is that there are active quotations or contracts that reference the product in question. These documents may have specific pricing or conditions that prevent the finalization of the product's price.
  Price Conditions: The pricing conditions for the product may be linked to the existing quotations or contracts, which means that the system cannot finalize the price until those documents are resolved.
  Status of Documents: The status of the quotations or contracts may be open or incomplete, which can also lead to this error.
  
  Solution:
  
  Review Existing Quotations/Contracts: Check for any active quotations or contracts that reference the product. You can do this by navigating to the relevant transaction codes (e.g., VA23 for quotations, VA43 for contracts) and searching for the product.
  Close or Update Documents: If the quotations or contracts are no longer needed, consider closing or deleting them. If they are still relevant, ensure that they are updated with the correct pricing or conditions.
  Check Pricing Conditions: Review the pricing conditions associated with the product in the relevant pricing procedure. Ensure that there are no conflicts or issues that would prevent the price from being finalized.
  Consult with Sales Team: If you are unsure about the status of the quotations or contracts, consult with the sales team or the person responsible for managing those documents to understand their relevance and status.
  Use Transaction Codes: Utilize transaction codes like CRM_ORDER or CRM_QUOTATION to find and manage the relevant documents.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Refer to SAP documentation for detailed information on managing quotations and contracts in CRM.
  User Permissions: Ensure that you have the necessary permissions to view and modify quotations and contracts, as restrictions may prevent you from resolving the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.