How To Fix CRM_PRODUCT_I802 - Error, no data transfer from BAdI method CRM_PRODUCT_I_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 802

• Message text: Error, no data transfer from BAdI method CRM_PRODUCT_I_MERGE

What causes this issue?

In BAdI method CRM_PRODUCT_I_MERGE, the error message error_occured was
issued.

System Response

The error is saved in the application log.
The data is not copied from the changing parameter.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I802 - Error, no data transfer from BAdI method CRM_PRODUCT_I_MERGE ?

  The SAP error message CRM_PRODUCT_I802 indicates that there is no data transfer occurring from the BAdI (Business Add-In) method CRM_PRODUCT_I_MERGE. This error typically arises in the context of product management within the SAP Customer Relationship Management (CRM) module, particularly when trying to merge product data.
  Cause:
  
  BAdI Implementation Issues: The BAdI method CRM_PRODUCT_I_MERGE may not be properly implemented or activated. If the implementation is missing or not correctly configured, it can lead to this error.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect product information that prevents the merging process from completing successfully.
  Authorization Issues: The user executing the merge may not have the necessary authorizations to perform the operation, leading to a failure in data transfer.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the expected behavior of the BAdI.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE18 (BAdI Definition) and check if the BAdI CRM_PRODUCT_I_MERGE is implemented.
  If it is not implemented, you may need to create an implementation or activate an existing one.
  Ensure that the implementation is correctly coded to handle the data transfer.
  
  
  
  Review Data:
  
  Verify the product data being processed. Ensure that all required fields are populated and that the data is valid.
  Check for any inconsistencies or errors in the product master data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the merge operation. This can be checked in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to product management in the CRM system. Ensure that all necessary settings are correctly configured to allow for data transfer during the merge process.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the BAdI implementation to identify where the data transfer is failing. This can provide insights into what might be going wrong.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Related Information:
  
  BAdI (Business Add-In): A way to enhance the standard functionality of SAP applications without modifying the original code.
  CRM Product Management: Involves managing product data, including creation, modification, and merging of product records.
  Transaction Codes:
  
  SE18: To view and manage BAdI definitions.
  SE19: To implement BAdIs.
  SU53: To check authorization issues after an error occurs.
  
  
  
  If the above steps do not resolve the issue, it may be beneficial to engage with SAP support or consult with a technical consultant who specializes in SAP CRM.