How To Fix CRM_PRODUCT_I801 - Error in BAdI method CRM_PRODUCT_I_CHECK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 801

• Message text: Error in BAdI method CRM_PRODUCT_I_CHECK

What causes this issue?

In BAdI method CRM_PRODUCT_I_CHECK, the error message error_occured was
issued.

System Response

The error is saved in the application log.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I801 - Error in BAdI method CRM_PRODUCT_I_CHECK ?

  The SAP error message CRM_PRODUCT_I801 related to the BAdI method CRM_PRODUCT_I_CHECK typically indicates that there is an issue with the validation of product data in the SAP CRM system. This error can occur during various operations, such as creating or updating product master data.
  Cause
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing mandatory fields in the product data being processed.
  Custom Logic: If there is custom logic implemented in the BAdI method CRM_PRODUCT_I_CHECK, it may be failing due to specific conditions not being met.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to validation errors.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation on the product data.
  
  Solution
  To resolve the CRM_PRODUCT_I801 error, you can take the following steps:
  
  Check Product Data: Review the product data being processed for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  Debug the BAdI Implementation: If there is a custom implementation of the BAdI method CRM_PRODUCT_I_CHECK, debug the code to identify any logical errors or conditions that are not being met.
  Review Configuration: Check the configuration settings related to product management in the CRM system to ensure they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to create or modify product data. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information
  
  BAdI (Business Add-In): BAdIs are enhancement points in SAP applications that allow for custom logic to be added without modifying the standard code. Understanding the specific implementation of CRM_PRODUCT_I_CHECK can provide insights into why the error is occurring.
  Transaction Codes: Use transaction codes like SE18 (for BAdI definitions) and SE19 (for BAdI implementations) to explore the BAdI and its implementations.
  Debugging Tools: Utilize the ABAP debugger to step through the code execution when the error occurs, which can help pinpoint the exact cause of the failure.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_PRODUCT_I801 error in your SAP CRM system.