How To Fix CRM_PRODUCT_I312 - Product &1 is flagged for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 312

• Message text: Product &1 is flagged for deletion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I312 - Product &1 is flagged for deletion ?

  The SAP error message CRM_PRODUCT_I312 indicates that a product (identified by the product number &1) is flagged for deletion in the SAP system. This typically means that the product is no longer active and cannot be used in transactions or processes.
  Cause:
  
  Flagged for Deletion: The product has been marked for deletion in the system, which can happen during data maintenance or as part of a data cleanup process.
  Data Management Practices: Sometimes, products are flagged for deletion as part of a business decision to remove obsolete or inactive products from the catalog.
  Configuration Issues: There may be configuration settings in the system that automatically flag certain products for deletion based on specific criteria.
  
  Solution:
  
  Check Product Status: Verify the status of the product in the system. You can do this by navigating to the product master data and checking the deletion flag.
  Remove Deletion Flag: If the product should not be deleted, you can remove the deletion flag. This can typically be done in the product master data maintenance transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  
  Navigate to the product in question.
  Edit the product details and uncheck the deletion flag.
  Save the changes.
  
  
  Consult with Business Users: If you are unsure whether the product should be active or deleted, consult with relevant business stakeholders to confirm the status of the product.
  Data Cleanup Procedures: If the product is indeed obsolete, ensure that any related data or dependencies are also addressed before permanently deleting the product.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  Documentation: Review SAP documentation or help files related to product management and deletion flags for more detailed procedures and implications.
  User Authorizations: Ensure that you have the necessary authorizations to modify product data in the system.
  Testing: After making changes, test the product in relevant transactions to ensure that it is functioning as expected.
  
  If the issue persists or if you encounter further complications, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to your version of the system.