How To Fix CRM_PRODUCT_FINANCE116 - You entered a "Valid to" date, but did not fix it


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

  • Message number: 116

  • Message text: You entered a "Valid to" date, but did not fix it

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    What causes this issue?

    You set the <ZK>Date to</> to specify the date-specific end of a payment
    step. This is required for special offers, for example.
    If you need to change the contract start date or term start date in the
    future, note the following:
    The payment step with the <ZK>Date to</> set will remain fixed, and thus
    may be omitted completely in case of a date shift. To do so, you have to
    set the <ZK>Fixing</> indicator to <ZK>Yes</>.

    System Response

    How to fix this error?

    Now set the <ZK>Fixing</> flag correctly.

    How can this happen?

    The current quotation starts on 09/01/2000 and contains zero payments
    until 12/31/2000, followed by a regular annuity. A change now takes
    place, and the new quotation should start on 02/01/2001. The new
    quotation only contains an annuity.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE116 - You entered a "Valid to" date, but did not fix it ?

    The SAP error message CRM_PRODUCT_FINANCE116 typically occurs in the context of managing product data in the SAP Customer Relationship Management (CRM) system. This error indicates that a "Valid to" date has been entered, but it has not been properly fixed or set, which can lead to inconsistencies in the product's validity period.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Incomplete Data Entry: The "Valid to" date is entered, but the corresponding "Valid from" date may not be set, or the dates may not be logically consistent (e.g., the "Valid to" date is earlier than the "Valid from" date).
    2. Missing Configuration: The system may require certain configurations or settings to be in place for the validity dates to be accepted.
    3. Business Rules: There may be specific business rules or validations in place that require both dates to be set or to meet certain criteria.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Date Entries: Ensure that both the "Valid from" and "Valid to" dates are entered correctly. The "Valid from" date should be earlier than the "Valid to" date.
    2. Fix the Dates: If you have only entered the "Valid to" date, make sure to also enter a "Valid from" date that makes sense in the context of your product's lifecycle.
    3. Review Configuration: Check if there are any specific configurations or settings in your SAP system that need to be adjusted to allow for the proper handling of validity dates.
    4. Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to product validity dates in your version of SAP CRM.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system's configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, which may help you navigate to the relevant areas for fixing the issue.
    • User Roles and Permissions: Ensure that you have the necessary permissions to make changes to product data, as restrictions may also lead to errors when trying to save changes.

    By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE116 error and ensure that your product data is correctly configured in SAP CRM.

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