How To Fix CRM_PRODUCT_FINANCE115 - Entry required in the cancellation procedure field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_FINANCE - Message Class for CRM_PRODUCT_FINANCE Development Class

• Message number: 115

• Message text: Entry required in the cancellation procedure field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_FINANCE115 - Entry required in the cancellation procedure field ?

  The SAP error message CRM_PRODUCT_FINANCE115 indicates that there is a missing entry in the cancellation procedure field for a product in the SAP CRM system. This error typically arises when trying to perform a financial transaction related to a product that requires a defined cancellation procedure but does not have one set up.
  Cause:
  The primary cause of this error is that the product in question does not have a cancellation procedure defined in its configuration. The cancellation procedure is necessary for handling the financial implications of canceling transactions related to that product.
  Solution:
  To resolve this error, you need to ensure that a cancellation procedure is defined for the product. Here are the steps to do this:
  
  
  Access the Product Master Data:
  
  Go to the SAP CRM system and navigate to the product master data for the specific product that is causing the error.
  
  
  
  Edit the Product:
  
  Open the product details and look for the section related to financial settings or cancellation procedures.
  
  
  
  Define the Cancellation Procedure:
  
  If the cancellation procedure field is empty, you will need to enter a valid cancellation procedure. This may involve selecting from predefined procedures or creating a new one if necessary.
  
  
  
  Save Changes:
  
  After entering the required information, save the changes to the product master data.
  
  
  
  Test the Transaction Again:
  
  After updating the product, try to perform the transaction again that previously resulted in the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and products.
  Documentation: Refer to SAP documentation or help files for detailed information on how to set up cancellation procedures and the implications of different procedures.
  Authorization: Ensure that you have the necessary authorizations to make changes to product master data.
  Consult with Functional Team: If you are unsure about which cancellation procedure to use, consult with your finance or product management team for guidance.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_FINANCE115 error and ensure that your product is properly configured for financial transactions.