How To Fix CRM_PRODUCT027 - No objects matching the search criteria were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

• Message number: 027

• Message text: No objects matching the search criteria were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT027 - No objects matching the search criteria were found ?

  The SAP error message CRM_PRODUCT027, which states "No objects matching the search criteria were found," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to search for products or product-related information but the system cannot find any entries that match the specified search criteria.
  Causes:
  
  
  Incorrect Search Criteria: The most common cause is that the search criteria entered by the user do not match any existing records in the database. This could be due to typos, incorrect filters, or using the wrong search fields.
  
  
  Data Not Maintained: The products or objects you are trying to search for may not have been created or maintained in the system. This could happen if the data was never entered or if it was deleted.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain products or data, leading to the appearance that no objects exist.
  
  
  System Configuration: There may be issues with the configuration of the CRM system, such as missing settings or incorrect integration with other modules.
  
  
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues that prevent the latest data from being available in CRM.
  
  
  Solutions:
  
  
  Check Search Criteria: Review the search criteria you are using. Ensure that you are entering the correct product ID, name, or other relevant details. Try broadening the search parameters.
  
  
  Verify Data Existence: Check if the products or objects you are searching for actually exist in the system. You can do this by navigating to the relevant product master data directly.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to view the products. If you suspect authorization issues, contact your system administrator.
  
  
  Data Maintenance: If the products do not exist, you may need to create or maintain the necessary product data in the system.
  
  
  Check System Configuration: Consult with your SAP Basis or functional consultant to ensure that the system is configured correctly and that there are no issues with the integration.
  
  
  Data Synchronization: If your CRM is integrated with other systems, check for any synchronization issues. You may need to run a data synchronization job or check the logs for errors.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and products.
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM_PRODUCT027.
  Documentation: Refer to SAP Help documentation for CRM product management for more detailed guidance on product data management and search functionalities.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.