How To Fix CRM_PRODUCT012 - Search criteria '&1' and '&2' cannot be combined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

• Message number: 012

• Message text: Search criteria '&1' and '&2' cannot be combined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT012 - Search criteria '&1' and '&2' cannot be combined ?

  The SAP error message CRM_PRODUCT012 indicates that there is an issue with the search criteria being used in a product search within the SAP CRM system. Specifically, the error states that the combination of the two search criteria specified (represented as '&1' and '&2') is not valid.
  Cause:
  This error typically arises when:
  
  Incompatible Search Criteria: The search criteria you are trying to use together are not compatible. For example, you might be trying to filter products by two attributes that cannot logically be combined (e.g., searching for products that are both "active" and "inactive").
  Configuration Issues: There may be configuration settings in the SAP system that restrict certain combinations of search criteria.
  Data Integrity Issues: There could be issues with the data in the system that prevent the combination of the specified criteria.
  
  Solution:
  To resolve the CRM_PRODUCT012 error, you can take the following steps:
  
  
  Review Search Criteria: Check the search criteria you are using. Ensure that they are logically compatible and can be combined. If necessary, try using one criterion at a time to see if the search works.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to product search functionality to understand the valid combinations of search criteria.
  
  
  Check Configuration: If you have access to the configuration settings, review them to ensure that there are no restrictions on the combinations of search criteria.
  
  
  Data Validation: Ensure that the data in the system is accurate and that there are no inconsistencies that could be causing the issue.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, which may help in troubleshooting.
  User Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.