How To Fix CRM_PRODUCT010 - Pricing reference product &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT - Message Class CRM_PRODUCT

• Message number: 010

• Message text: Pricing reference product &1 is not unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT010 - Pricing reference product &1 is not unique ?

  The SAP error message CRM_PRODUCT010 indicates that there is an issue with the pricing reference product in the SAP CRM system. Specifically, it means that the system has found multiple entries for the pricing reference product specified by the placeholder &1, and it cannot determine which one to use because they are not unique.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are multiple products in the system that match the criteria for the pricing reference product. This could happen due to data entry errors, incorrect product configuration, or issues during data migration.
  Incorrect Configuration: The pricing reference product may not be configured correctly in the system, leading to ambiguity.
  Master Data Issues: Problems with the master data, such as incorrect or incomplete records, can also lead to this error.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the pricing reference product and check for duplicates.
  You can also use the SE16 transaction to look at the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_PRODUCT) to identify duplicate entries.
  
  
  
  Correct the Data:
  
  If duplicates are found, determine which entry is correct and either delete or merge the duplicates as appropriate.
  Ensure that the pricing reference product is unique by adjusting the product master data.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the pricing reference product in the SAP system. Ensure that the product is set up correctly and that there are no conflicting settings.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to CRM pricing and product management for any specific guidelines or known issues.
  
  
  
  Contact Support: 
  
  If the issue persists after checking for duplicates and correcting the data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE16 for data analysis.
  Master Data Management: Understanding how master data is managed in SAP CRM can help prevent similar issues in the future.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT010 error and ensure that your pricing reference products are unique in the system.