How To Fix CRM_PRODIL_QUERY003 - Enter customer product number as search criteria too

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODIL_QUERY -

• Message number: 003

• Message text: Enter customer product number as search criteria too

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODIL_QUERY003 - Enter customer product number as search criteria too ?

  The SAP error message CRM_PRODIL_QUERY003 indicates that when you are trying to perform a search in the CRM Product Information List (Product Information Management), you need to enter a customer product number as part of your search criteria. This error typically arises when the search is too broad or lacks specific identifiers that are necessary for the system to return relevant results.
  Cause:
  
  Missing Customer Product Number: The primary cause of this error is that the search query does not include a customer product number, which is required for the search to be executed properly.
  Incorrect Search Parameters: The search parameters provided may not be sufficient or relevant to retrieve the desired product information.
  System Configuration: There may be specific configurations in the CRM system that require certain fields to be filled out for searches.
  
  Solution:
  
  Enter Customer Product Number: Ensure that you include the customer product number in your search criteria. This is the most straightforward solution to resolve the error.
  Review Search Criteria: Double-check the other search parameters you are using. Make sure they are relevant and correctly filled out.
  Consult Documentation: Refer to the SAP documentation or help files related to the Product Information Management module for guidance on the required fields for searches.
  Check User Permissions: Ensure that you have the necessary permissions to access the product information you are trying to retrieve.
  Contact Support: If the issue persists after entering the required information, consider reaching out to your SAP support team or consulting with a technical expert who can help diagnose any underlying issues.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Training: Ensure that users are trained on how to properly use the Product Information Management features in SAP CRM, including the importance of entering all required search criteria.
  System Updates: Keep your SAP system updated to the latest version, as updates may include fixes for known issues or enhancements to the search functionality.
  
  By following these steps, you should be able to resolve the CRM_PRODIL_QUERY003 error and successfully perform your product searches in SAP CRM.