How To Fix CRM_PRODIL_QUERY002 - Customer number must be unique

CRM_PRODIL_QUERY002 - Overview

• Message type: E = Error

• Message class: CRM_PRODIL_QUERY -

• Message number: 002

• Message text: Customer number must be unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODIL_QUERY002 - Customer number must be unique ?

  The SAP error message CRM_PRODIL_QUERY002 indicates that there is an issue with the uniqueness of the customer number in the system. This error typically arises when you are trying to create or update a customer record, and the system detects that the customer number you are trying to use already exists in the database.
  
  Cause:
  
  Duplicate Customer Number: The most common cause is that the customer number you are trying to enter already exists in the system. SAP requires that customer numbers be unique to avoid confusion and ensure data integrity.
  Data Migration Issues: If you are migrating data from another system or performing a bulk upload, there may be duplicates in the data being imported.
  Incorrect Configuration: There may be configuration settings in the system that are not set up correctly, leading to conflicts in customer number assignment.
  
  
  Solution:
  
  Check Existing Customer Numbers: Before creating a new customer, check the existing customer records to ensure