How To Fix CRM_PRIDOC_COM401 - Pricing procedure could not be determined

CRM_PRIDOC_COM401 - Overview

• Message type: E = Error

• Message class: CRM_PRIDOC_COM - Pricing Call

• Message number: 401

• Message text: Pricing procedure could not be determined

What causes this issue?

No pricing procedure could be determined for the parameters sale
organization &V1&, distribution channel/division &V2&, customer pricing
procedure &V3& and document pricing procedure &V4&.
The entry is missing in Customizing.

System Response

The system cannot implement pricing.

How to fix this error?

Maintain the entry in Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_PRIDOC_COM401 - Details

• The SAP error message "CRM_PRIDOC_COM401 Pricing procedure could not be determined" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to determine the appropriate pricing procedure for a transaction. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing or Incorrect Configuration: The pricing procedure may not be configured correctly in the system. This includes missing entries in the pricing procedure determination table or incorrect assignment of pricing procedures to sales areas.
  
  
  Sales Area Not Defined: The sales area (which consists of the sales organization, distribution channel, and division) may not be defined correctly in the system.
  
  
  Customer Master Data Issues: The customer master data may not have the necessary information, such as the pricing group or sales area, which is required for pricing determination.
  
  
  Condition Records: There may be missing condition records for the pricing procedure, which are necessary