How To Fix CRM_PRIDOC_COM010 - Cross-item pricing disabled; item price does not incl. cross-item calc.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRIDOC_COM - Pricing Call

  • Message number: 010

  • Message text: Cross-item pricing disabled; item price does not incl. cross-item calc.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRIDOC_COM010 - Cross-item pricing disabled; item price does not incl. cross-item calc. ?

    The SAP error message CRM_PRIDOC_COM010 indicates that cross-item pricing is disabled for the document you are working with, and as a result, the item price does not include any cross-item calculations. This typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when there are dependencies or calculations that should consider multiple items in a sales document, but the system is not set up to allow for that.

    Cause:

    1. Cross-Item Pricing Disabled: The primary cause of this error is that the cross-item pricing functionality is not enabled for the specific document type or pricing procedure you are using.
    2. Configuration Settings: The configuration settings in the pricing procedure may not allow for cross-item calculations, which can be due to the way the pricing procedure is defined in the system.
    3. Document Type Restrictions: Certain document types may inherently not support cross-item pricing, leading to this error when attempting to process such documents.

    Solution:

    1. Enable Cross-Item Pricing:

      • Check the configuration settings in the SAP system to ensure that cross-item pricing is enabled for the relevant pricing procedure. This can typically be done in the SPRO transaction under:
        • Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Pricing Procedures.
      • Ensure that the pricing procedure assigned to your document type allows for cross-item pricing.
    2. Review Document Type Settings:

      • Verify the settings for the document type you are using. Ensure that it is configured to support cross-item pricing if that is required for your business process.
    3. Check Item Conditions:

      • Review the item conditions in the sales document to ensure that they are set up correctly and that there are no missing or incorrect condition records that could affect pricing.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed guidance on configuring cross-item pricing and understanding the implications of the settings.
    5. Testing:

      • After making changes, test the pricing in a development or quality environment to ensure that the error is resolved and that the pricing behaves as expected.

    Related Information:

    • Cross-Item Pricing: This feature allows for pricing calculations that take into account multiple items in a sales document, which can be useful for promotions, discounts, or bundled pricing strategies.
    • Pricing Procedures: These are defined in SAP to determine how prices are calculated for sales documents. They can include various condition types and rules for calculating prices based on different criteria.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.

    If the issue persists after checking the above points, it may be beneficial to consult with an SAP functional consultant or support team for further assistance.

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