How To Fix CRM_PRICING_MD401 - Customer group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING_MD - Messages for the Pricing Set

• Message number: 401

• Message text: Customer group &1 does not exist

What causes this issue?

The <DS:DE.CRMT_CUST_GROUP>customer group</> '&V1&' should be used in
the current business transaction. However, this customer group has not
been defined for this in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry. If the customer group '&V1&' should represent a valid
value, you must enter it in <DS:SIMG.CRMV_CUSTGRP>Define Customer Groups
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING_MD401 - Customer group &1 does not exist ?

  The SAP error message CRM_PRICING_MD401 indicates that the customer group specified in a pricing condition does not exist in the system. This error typically arises during pricing determination in the SAP CRM system when the system attempts to access a customer group that has not been defined or is incorrectly specified.
  Cause:
  
  Non-existent Customer Group: The customer group referenced in the pricing condition does not exist in the system.
  Incorrect Configuration: The customer group may not have been properly configured in the system.
  Data Entry Error: There may be a typographical error in the customer group code being used.
  Master Data Issues: The customer master data may not be correctly maintained, leading to the absence of the specified customer group.
  
  Solution:
  
  
  Check Customer Group Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for customer groups.
  Ensure that the customer group in question is defined in the system.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code BP (Business Partner) to check the customer master data.
  Ensure that the customer is assigned to the correct customer group.
  
  
  
  Correct Data Entry:
  
  Double-check the input for the customer group in the transaction that triggered the error.
  Ensure that there are no typographical errors in the customer group code.
  
  
  
  Create Missing Customer Group:
  
  If the customer group does not exist, you may need to create it. This can typically be done in the configuration settings under the relevant pricing or customer group settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on customer groups and pricing conditions.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view or modify customer groups and related master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Customizing Implementation Guide
  BP: Business Partner Maintenance
  VK11: Create Condition
  VK12: Change Condition
  VK13: Display Condition
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to resolve the CRM_PRICING_MD401 error and ensure that the customer group is correctly configured in your SAP system.