How To Fix CRM_PRICING_I800 - *** BAdI call - error messages ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRICING_I - Messages for the Pricing Item

  • Message number: 800

  • Message text: *** BAdI call - error messages ***

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRICING_I800 - *** BAdI call - error messages *** ?

    The SAP error message "CRM_PRICING_I800 BAdI call - error messages " typically indicates an issue related to the Business Add-In (BAdI) implementation in the pricing process within the SAP Customer Relationship Management (CRM) module. This error can occur during the pricing determination process when the system encounters a problem with the BAdI that is supposed to handle pricing logic.

    Causes:

    1. BAdI Implementation Issues: The BAdI implementation may not be correctly defined or activated. If the BAdI is not implemented properly, it can lead to errors during execution.
    2. Missing or Incorrect Data: The data being processed may be incomplete or incorrect, which can cause the BAdI to fail.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the BAdI or the related data.
    4. System Configuration: There may be configuration issues in the pricing procedure or related settings that affect how the BAdI is called.

    Solutions:

    1. Check BAdI Implementation:

      • Go to transaction code SE18 to check the BAdI definition and SE19 to check the implementation.
      • Ensure that the BAdI is correctly implemented and activated. If necessary, re-implement or adjust the logic in the BAdI.
    2. Review Pricing Procedure:

      • Check the pricing procedure configuration in transaction code V/08 to ensure that all necessary conditions and access sequences are correctly set up.
    3. Debugging:

      • If you have access to debugging tools, you can set breakpoints in the BAdI implementation to identify where the error occurs.
      • Analyze the data being passed to the BAdI to ensure it is complete and valid.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to execute the pricing logic and access the BAdI.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address known issues with the specific BAdI or error message.
    6. System Logs:

      • Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • BAdI Documentation: Review the documentation for the specific BAdI being used to understand its purpose and requirements.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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