How To Fix CRM_PRICING499 - Enter either a sold-to party or a business partner type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 499

• Message text: Enter either a sold-to party or a business partner type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING499 - Enter either a sold-to party or a business partner type ?

  The SAP error message CRM_PRICING499 indicates that the system requires either a sold-to party or a business partner type to proceed with pricing calculations in the CRM (Customer Relationship Management) module. This error typically arises when the necessary data for processing a transaction is incomplete or missing.
  Cause:
  
  Missing Sold-to Party: The sold-to party (the customer who is purchasing the goods or services) is not specified in the transaction.
  Missing Business Partner Type: The business partner type (which defines the role of the business partner in the transaction) is not provided.
  Incorrect Configuration: The system may not be properly configured to recognize the business partner or sold-to party.
  Data Entry Error: There may be a mistake in the data entry process, leading to missing or incorrect information.
  
  Solution:
  
  Check Transaction Data: Ensure that the sold-to party is correctly entered in the transaction. This can usually be done in the sales order or quotation screen.
  Specify Business Partner Type: If applicable, make sure to specify the business partner type in the relevant fields.
  Review Configuration: Check the configuration settings in the SAP system to ensure that the business partner roles and sold-to party settings are correctly defined.
  Data Validation: Validate the data entered in the transaction to ensure that all required fields are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the CRM module and pricing procedures.
  
  Related Information:
  
  Business Partner Concept: In SAP CRM, the business partner concept is used to manage customer data. Each business partner can have multiple roles (e.g., sold-to party, ship-to party, payer).
  Transaction Types: Different transaction types may have different requirements for sold-to parties and business partner types.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that the user has the necessary authorizations to create or modify transactions involving sold-to parties and business partners.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.