How To Fix CRM_PRICING407 - The price group for customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 407

• Message text: The price group for customer &1 does not exist

What causes this issue?

<DS:DE.CRMT_PRICE_GRP>Price group</> '&V1&' should be used in the
current business transaction. This price group is not provided,
however, in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries. If price group '&V1&' should be an applicable
value, you must enter it in <DS:SIMG.CRM_PRI_GRP>Customizing for price
groups</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING407 - The price group for customer &1 does not exist ?

  The SAP error message CRM_PRICING407 indicates that the price group for a specific customer (denoted by &1) does not exist in the system. This error typically arises during pricing determination processes in SAP CRM when the system attempts to retrieve pricing information based on the customer's price group, but cannot find a valid entry.
  Cause:
  
  Missing Price Group: The primary cause of this error is that the price group assigned to the customer does not exist in the pricing configuration.
  Incorrect Customer Master Data: The customer master data may not have been set up correctly, or the price group field may be blank or incorrectly filled.
  Configuration Issues: There may be issues in the pricing configuration settings, such as missing or incorrect condition records for the price group.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code BP or XD03 for display).
  Verify that the price group field is populated correctly. If it is blank or incorrect, update it with the correct price group.
  
  
  
  Maintain Price Group:
  
  If the price group does not exist, you need to create it. This can be done in the pricing configuration settings.
  Use transaction code VK11 to create condition records for the price group if necessary.
  
  
  
  Check Pricing Procedure:
  
  Ensure that the pricing procedure assigned to the customer includes the relevant condition types for the price group.
  You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  
  Create Condition Records:
  
  If the price group is valid but lacks condition records, create the necessary condition records using transaction code VK11 or VK31.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific details related to your configuration and pricing setup.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner (to view or edit customer master data)
  VK11: Create Condition Records
  VK31: Change Condition Records
  VK12: Change Condition Records
  
  
  Pricing Configuration: Familiarize yourself with the pricing configuration in SAP, including how pricing procedures and condition types work.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRM_PRICING407 error and ensure that the pricing determination process works correctly for the affected customer.