How To Fix CRM_PRICING405 - Customer pricing procedure &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRICING - Messages for the Pricing Set

• Message number: 405

• Message text: Customer pricing procedure &1 does not exist

What causes this issue?

<DS:DE.CRMT_CUST_PRIC_PROC>Customer procedure</> '&V1&' should be used
in the current business transaction.
However, this customer procedure is not provided in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries. If customer procedure '&V1&' should be an
applicable value, you need to enter it in
<DS:SIMG.CRM_PRC_KALK001>Customizing for customer procedures</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRICING405 - Customer pricing procedure &1 does not exist ?

  The SAP error message CRM_PRICING405 indicates that the customer pricing procedure specified in the system does not exist. This error typically occurs in the context of pricing determination in SAP CRM (Customer Relationship Management) when the system is unable to find the appropriate pricing procedure for a customer.
  Cause:
  
  Missing Configuration: The customer pricing procedure has not been defined in the system.
  Incorrect Assignment: The customer master record may not be correctly assigned to a pricing procedure.
  Data Inconsistency: There may be inconsistencies in the configuration or data that lead to the pricing procedure not being recognized.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented or may be causing issues.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code BP or XD03 for general data).
  Verify that the customer is assigned to the correct pricing procedure in the sales area data.
  
  
  
  Define Pricing Procedure:
  
  If the pricing procedure does not exist, you need to create it. This can be done in the following way:
  
  Navigate to the configuration path: SPRO -> SAP Reference IMG -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control -> Define Pricing Procedures.
  Create a new pricing procedure if necessary and ensure it is properly configured.
  
  
  
  
  
  Assign Pricing Procedure to Customer:
  
  Ensure that the pricing procedure is assigned to the customer in the customer master data.
  This can be done in the sales area data section of the customer master.
  
  
  
  Check Condition Records:
  
  Ensure that the condition records for the pricing procedure are maintained. If there are no condition records, the pricing procedure may not function as expected.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements or modifications, review them to ensure they are not interfering with the pricing determination process.
  
  
  
  Transport Requests:
  
  If the pricing procedure was recently created or modified, ensure that the changes have been transported to the relevant system (e.g., from development to quality or production).
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access to the SAP Customizing Implementation Guide.
  BP: Business Partner transaction for managing customer data.
  VK11: Create condition records for pricing.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to pricing procedures.
  
  
  By following these steps, you should be able to resolve the CRM_PRICING405 error and ensure that the customer pricing procedure is correctly configured and assigned.