How To Fix CRM_POOL_LINK_API132 - Linkage not allowed; check the existing linkages

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 132

• Message text: Linkage not allowed; check the existing linkages

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API132 - Linkage not allowed; check the existing linkages ?

  The SAP error message "CRM_POOL_LINK_API132 Linkage not allowed; check the existing linkages" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the linkage of business objects, such as business partners, transactions, or other entities. This error indicates that the system has detected a problem with the existing linkages that prevent the creation or modification of a new linkage.
  Causes:
  
  
  Existing Linkages: The error may arise if there are already existing linkages that conflict with the new linkage you are trying to create. For example, if you are trying to link a business partner to a transaction that is already linked to another business partner.
  
  
  Data Integrity Issues: There may be data integrity issues in the system, such as inconsistencies in the database that prevent the linkage from being established.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify linkages between the objects.
  
  
  Configuration Settings: Certain configuration settings in the CRM system may restrict the types of linkages that can be created.
  
  
  Solutions:
  
  
  Check Existing Linkages: Review the existing linkages for the business objects involved. You can do this by navigating to the relevant transaction or using the appropriate reports to see how the objects are currently linked.
  
  
  Remove Conflicting Linkages: If you find that there are conflicting linkages, you may need to remove or modify them before attempting to create the new linkage.
  
  
  Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any data integrity issues. This may involve using transaction codes like SLG1 for logging or SICF for service activation.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the linkage operation. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Documentation: Review the SAP documentation or notes related to the specific business objects you are working with to understand any restrictions or requirements for linkages.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (CRM Order Management), and others that may be involved in the linkage process.
  SAP Notes: Search for SAP Notes related to CRM linkages and the specific error message for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_POOL_LINK_API132 Linkage not allowed" error in your SAP CRM system.