How To Fix CRM_POOL_LINK_API131 - Item category &1 cannot be assigned to transaction type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 131

• Message text: Item category &1 cannot be assigned to transaction type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API131 - Item category &1 cannot be assigned to transaction type &2 ?

  The SAP error message "CRM_POOL_LINK_API131 Item category &1 cannot be assigned to transaction type &2" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the configuration of item categories and transaction types. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Configuration Mismatch: The item category specified in the error message is not configured to be used with the specified transaction type. This can happen if the item category is not allowed for that particular transaction type in the system settings.
  Missing Customization: The necessary customization for linking item categories to transaction types may not have been done or may have been incorrectly set up.
  Incorrect Item Category: The item category being used may not be valid for the context of the transaction type, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to CRM > Sales > Basic Functions > Item Categories > Define Item Categories.
  Verify that the item category &1 is correctly defined and check its settings.
  
  
  
  Assign Item Category to Transaction Type:
  
  In the same configuration area, check if the item category is assigned to the transaction type &2.
  If it is not assigned, you will need to add the item category to the allowed list for that transaction type.
  
  
  
  Review Transaction Type Settings:
  
  Navigate to CRM > Sales > Basic Functions > Transaction Types > Define Transaction Types.
  Ensure that the transaction type &2 is set up correctly and that it allows the use of item category &1.
  
  
  
  Consult Documentation: If you are unsure about the configurations, refer to SAP documentation or consult with a functional consultant who specializes in CRM.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SPRO for configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to item categories and transaction types.
  
  By following these steps, you should be able to resolve the error message and ensure that the item category can be successfully assigned to the transaction type in your SAP CRM system.