How To Fix CRM_POOL_LINK_API038 - Different currencies: service contract=&1; pool contract=&2

CRM_POOL_LINK_API038 - Overview

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 038

• Message text: Different currencies: service contract=&1; pool contract=&2

What causes this issue?

The currency of the service contract item must agree with the currency
of the pool contract item. Otherwise you cannot assign the pool
contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the same currency for the (items of the) documents that you want
to link.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API038 - Different currencies: service contract=&1; pool contract=&2 ?

  The SAP error message CRM_POOL_LINK_API038 indicates that there is a currency mismatch between a service contract and a pool contract in the SAP CRM system. This error typically arises when you are trying to link or process contracts that are denominated in different currencies, which is not allowed in the system.
  
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the service contract and the pool contract are set up in different currencies. For example, one contract might be in USD while the other is in EUR.
  
  Configuration Issues: There may be configuration settings in the system that do not allow for contracts in different currencies to be linked.
  Data Entry Errors: Incorrect data entry during the creation of contracts can lead to this issue.
  
  
  Solution:
  
  Check Contract Currencies: Verify the currencies of both the service contract and the pool contract. You can do this by navigating to the contract details in the SAP