How To Fix CRM_POOL_LINK_API034 - Only one indirect pool link is allowed per item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 034

• Message text: Only one indirect pool link is allowed per item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API034 - Only one indirect pool link is allowed per item ?

  The SAP error message CRM_POOL_LINK_API034 indicates that there is an issue with the configuration of indirect pool links in the SAP CRM system. This error typically arises when there is an attempt to create more than one indirect pool link for a single item, which is not allowed.
  Cause:
  The error occurs due to the following reasons:
  
  Multiple Indirect Pool Links: The system is trying to create or process more than one indirect pool link for the same item. In SAP CRM, each item can only have one indirect pool link.
  Data Integrity Issues: There may be inconsistencies or errors in the data that lead to the system interpreting that multiple links are being created.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to this error.
  
  Solution:
  To resolve the CRM_POOL_LINK_API034 error, you can take the following steps:
  
  
  Check Existing Links:
  
  Review the existing indirect pool links for the item in question. Ensure that there is only one link associated with that item.
  You can use transaction codes like CRMD_ORDER or relevant reports to check the details of the item and its links.
  
  
  
  Remove Duplicate Links:
  
  If you find multiple links, you will need to remove the duplicates. This can be done through the relevant transaction or programmatically if necessary.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to indirect pool links in your SAP CRM system. Ensure that they are set up correctly and that there are no conflicting settings.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any other potential issues that may be causing this error. Use transaction codes like SLG1 to check logs for any related errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM pool links for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM order management and pool link management.
  System Logs: Review system logs for any additional error messages that may provide context to the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_POOL_LINK_API034 error in your SAP CRM system.