How To Fix CRM_PML159 - Inconsistent Customizing settings; contact technical support

CRM_PML159 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 159

• Message text: Inconsistent Customizing settings; contact technical support

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

For the Customizing activity <LS>Assign Media Types to Business Partner
Roles</>, the settings differ between the source system and the target
system.
Check that the settings in the source system and the target system are
identical.

Error message extract from SAP system. Copyright SAP SE.

CRM_PML159 - Details

• The SAP error message CRM_PML159 indicates that there are inconsistent customizing settings in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are discrepancies in the configuration settings related to the Product Management and Logistics (PML) module, which can affect various functionalities within the CRM system.
  
  Cause:
  
  Inconsistent Configuration: The error often occurs due to inconsistencies in the customizing settings for product management, such as missing or incorrect entries in the configuration tables.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may be inconsistencies if not all related objects were transported correctly.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access certain customizing settings, leading to this error.
  Data Integrity Issues: There may be issues with the underlying data that the customizing settings rely on, such as missing master data or incorrect relationships.
  
  
  Solution:
  
  Check Customizing Settings: Review the customizing