How To Fix CRM_PML047 - The creation of a translation in the prev. orig. language is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 047

• Message text: The creation of a translation in the prev. orig. language is not possible

What causes this issue?

You changed the original language in this session. Due to technical
restrictions, it is not possible to create a translation for this
previous original language in this session.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

After the mail form is re-opened, it is possible to create a translation
in the language that was previously used as the original language.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML047 - The creation of a translation in the prev. orig. language is not possible ?

  The SAP error message CRM_PML047 indicates that there is an issue with creating a translation in the previous original language. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with translations of texts or descriptions in various languages.
  Cause:
  
  Missing Original Language: The original language for the text you are trying to translate may not be set or is missing.
  Language Settings: The language settings in the system may not be configured correctly, or the language you are trying to translate into is not supported.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database for the original language.
  Authorization Issues: The user may not have the necessary authorizations to create translations for the specified language.
  
  Solution:
  
  
  Check Language Settings:
  
  Ensure that the original language is correctly set in the system. You can check this in the relevant configuration settings or master data.
  Verify that the target language for the translation is supported and correctly configured in the system.
  
  
  
  Review Data Entries:
  
  Check if the original text exists in the database. If it does not, you may need to create it before attempting to create a translation.
  Ensure that there are no inconsistencies in the data that could be causing the issue.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to create the translation has the necessary authorizations. You may need to consult with your SAP security team to ensure that the user has the appropriate roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling translations in CRM. This may provide additional insights or steps to resolve the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to translations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE63 (Translation) for managing translations in SAP.
  Language Configuration: Review the configuration settings for languages in your SAP system, which can typically be found in the IMG (Implementation Guide) under "General Settings" -> "Set Languages".
  Translation Management: Understand the overall translation management process in SAP CRM, including how texts are maintained and translated across different languages.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.