How To Fix CRM_PML044 - Check attributes of the mail form after changing the attribute context

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 044

• Message text: Check attributes of the mail form after changing the attribute context

What causes this issue?

The attribute context of the mail form has been changed.
As a consequence, attributes that were inserted before the change may
belong only to the previous attribute context and therefore cannot be
taken into account in follow-up processing, for example, during campaign
execution and the test send functionality.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the attributes of the mail form remain valid after the
change of the attribute context.
For example, after changing to a high volume attribute context, all
previously inserted attributes of non-high volume attribute context are
no longer valid.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML044 - Check attributes of the mail form after changing the attribute context ?

  The SAP error message CRM_PML044 indicates that there is an issue with the attributes of a mail form after the attribute context has been changed. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with email forms or templates used for communication.
  Cause:
  The error can arise due to several reasons:
  
  Attribute Context Change: If the context of the attributes for the mail form has been modified (e.g., changes in the data model or configuration), the existing mail form may not be compatible with the new context.
  Missing or Incompatible Attributes: The mail form may reference attributes that no longer exist or have been altered in a way that makes them incompatible with the current context.
  Configuration Issues: There may be issues in the configuration of the mail form or the underlying data model that need to be addressed.
  
  Solution:
  To resolve the CRM_PML044 error, you can follow these steps:
  
  
  Check the Mail Form Configuration:
  
  Go to the transaction code for mail form configuration (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Review the attributes defined in the mail form and ensure they match the current attribute context.
  
  
  
  Update the Mail Form:
  
  If the attribute context has changed, you may need to update the mail form to reflect these changes. This can involve modifying the form to include new attributes or removing references to obsolete attributes.
  
  
  
  Test the Mail Form:
  
  After making changes, test the mail form to ensure that it works correctly with the new attribute context. You can do this by sending a test email or previewing the form.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to mail forms and attribute contexts for any specific guidance or known issues.
  
  
  
  Check for SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of your SAP system and the configuration in use.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to CRM mail forms.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP Help Portal for detailed documentation on CRM mail forms and attribute contexts.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_PML044 error message.