How To Fix CRM_PML043 - File export form is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 043

• Message text: File export form is inconsistent

What causes this issue?

The file export form does not meet the syntactical requirements.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that the following criteria are met:
There is either a text fragment or an attribute per line; a line cannot
contain both text fragments and attributes
All translations have the same number of lines
The order of text fragments and attributes is consistent in all
translations
There is only one text element (with associated translations if needed)
There are no empty lines

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML043 - File export form is inconsistent ?

  The SAP error message CRM_PML043, which states "File export form is inconsistent," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the configuration or data related to file export forms. This error can arise due to various reasons, including inconsistencies in the form definition, missing or incorrect data, or issues with the underlying configuration.
  Causes:
  
  Inconsistent Form Definition: The form used for file export may have been modified or not properly defined in the system.
  Missing Data: Required fields or data elements may be missing from the form or the associated data structure.
  Configuration Issues: There may be issues with the configuration settings related to the file export process.
  Transport Issues: If the form was transported from another system, there may be inconsistencies due to missing objects or dependencies.
  
  Solutions:
  
  
  Check Form Definition:
  
  Go to the transaction code for form maintenance (e.g., SMARTFORMS or SFP for Adobe forms) and verify that the form is correctly defined.
  Ensure that all required fields and data elements are present and correctly mapped.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the file export process in the CRM system.
  Ensure that all necessary settings are correctly configured and that there are no missing entries.
  
  
  
  Validate Data:
  
  Ensure that the data being exported is complete and does not have any missing or incorrect entries.
  Check for any data inconsistencies that may be causing the error.
  
  
  
  Transport Check:
  
  If the form was recently transported, verify that all necessary objects and dependencies were included in the transport request.
  Check for any transport errors or issues that may have occurred during the transport process.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in ABAP or the specific form technology being used.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMARTFORMS, SFP, or SE80 for form development and maintenance.
  SAP Notes: Search for SAP Notes related to CRM_PML043 in the SAP Support Portal for any known issues or patches.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PML043 error in your SAP system.