How To Fix CRM_PHASE405 - The combination sales cycle &1 and phase &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PHASE - Messages for the Phases for an Opportunity

• Message number: 405

• Message text: The combination sales cycle &1 and phase &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PHASE405 - The combination sales cycle &1 and phase &2 does not exist ?

  The SAP error message CRM_PHASE405 indicates that there is an issue with the sales cycle and phase combination in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the system cannot find a valid combination of the specified sales cycle and phase.
  Cause:
  
  Incorrect Sales Cycle or Phase: The sales cycle or phase you are trying to use does not exist in the system. This could be due to a typo or an incorrect entry.
  Configuration Issues: The sales cycle and phase may not have been properly configured in the system. This could happen if the necessary customizing settings were not completed.
  Missing Data: The sales cycle or phase may have been deleted or not yet created in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales cycle or phase.
  
  Solution:
  
  Verify Sales Cycle and Phase: Check the sales cycle and phase you are trying to use. Ensure that they are correctly spelled and exist in the system.
  Check Configuration: Go to the customizing settings in SAP (transaction code SPRO) and navigate to the CRM settings. Verify that the sales cycle and phase are correctly defined and active.
  
  Path: SAP Customizing Implementation Guide > Customer Relationship Management > Sales Order Management > Define Sales Cycles and Phases
  
  
  Create Missing Entries: If the sales cycle or phase does not exist, you may need to create it. Follow the customizing path mentioned above to add the necessary entries.
  Consult Documentation: Review any relevant documentation or guidelines for setting up sales cycles and phases in your organization.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the sales cycle and phase. This may involve checking user roles and permissions in the system.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access the CRM order management area and check the sales cycle and phase settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PHASE405 error and ensure that the sales cycle and phase combinations are correctly configured in your SAP system.