How To Fix CRM_PHASE404 - No desciption for phase &1 is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PHASE - Messages for the Phases for an Opportunity

• Message number: 404

• Message text: No desciption for phase &1 is available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PHASE404 - No desciption for phase &1 is available ?

  The SAP error message "CRM_PHASE404 No description for phase &1 is available" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a description for a specific phase in a business process or workflow. This can happen for various reasons, including configuration issues, missing data, or inconsistencies in the system.
  Causes:
  
  Missing Phase Description: The phase referenced by the error message does not have a corresponding description in the system.
  Configuration Issues: The phase may not be properly configured in the CRM system, leading to the absence of a description.
  Data Inconsistency: There may be inconsistencies in the data related to the phases, such as missing entries in the relevant tables.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented, leading to this error.
  
  Solutions:
  
  
  Check Phase Configuration:
  
  Navigate to the relevant configuration settings in the SAP CRM system.
  Ensure that all phases used in your business processes have corresponding descriptions defined.
  
  
  
  Maintain Phase Descriptions:
  
  If a phase is missing a description, you can add it through the configuration settings. This is usually done in the customizing settings under the relevant business process area.
  
  
  
  Review Custom Code:
  
  If there are custom developments, review the code to ensure that it correctly handles the phases and their descriptions.
  Check for any enhancements or modifications that might affect the standard behavior.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that all necessary data is present and correctly linked.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of CRM you are using. There may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table display) to help troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to CRM error messages or specific to the version you are using, as they may provide additional insights or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.