How To Fix CRM_PAYCARD_AUTH000 - No payment cards available; authorization not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PAYCARD_AUTH -

• Message number: 000

• Message text: No payment cards available; authorization not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PAYCARD_AUTH000 - No payment cards available; authorization not possible ?

  The SAP error message CRM_PAYCARD_AUTH000: No payment cards available; authorization not possible typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system. This error indicates that the system cannot find any valid payment cards associated with the customer or transaction, which prevents the authorization of a payment.
  Causes:
  
  No Payment Cards Linked: The customer account does not have any payment cards linked to it in the system.
  Inactive or Expired Cards: The payment cards linked to the customer may be inactive or have expired.
  Configuration Issues: There may be issues with the configuration of the payment processing settings in SAP CRM.
  Data Synchronization Issues: If the payment card data is supposed to be synchronized from another system (like SAP ERP), there may be issues with that synchronization.
  User Authorization: The user may not have the necessary permissions to access payment card information.
  
  Solutions:
  
  Add Payment Cards: Ensure that valid payment cards are added to the customer account. This can be done through the customer master data in the CRM system.
  Check Card Status: Verify the status of the payment cards linked to the customer. Ensure that they are active and not expired.
  Review Configuration: Check the configuration settings for payment processing in SAP CRM. Ensure that all necessary settings are correctly configured.
  Data Synchronization: If applicable, check the synchronization process between SAP CRM and other systems to ensure that payment card data is up to date.
  User Permissions: Verify that the user attempting the transaction has the necessary permissions to access and use payment card information.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage customer data and payment cards.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to payment card processing.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By addressing the above causes and implementing the suggested solutions, you should be able to resolve the CRM_PAYCARD_AUTH000 error and proceed with payment authorization successfully.