How To Fix CRM_ORGMAN_MD205 - The sales areas are not consistent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN_MD - Message Class for Organizational Data Set

  • Message number: 205

  • Message text: The sales areas are not consistent

  • Show details Hide details
  • What causes this issue?

    The sales areas defined in the system are inconsistent. Possible reason
    for this:
    There are sales areas with divisions that are not active.
    There are CRM sales organizations that have not been mapped to R/3 sales
    organizations or whose mapping is ambiguous.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    Not all sales areas are available.

    How to fix this error?

    Correct the Customizing settings for organizational management under
    <LS>Division Settings</> or under <LS>Change Organizational Plan</>.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN_MD205 - The sales areas are not consistent ?

    The SAP error message CRM_ORGMAN_MD205, which states "The sales areas are not consistent," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch or inconsistency in the sales area data associated with a business partner, product, or transaction. The sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division.

    Cause:

    1. Inconsistent Sales Area Data: The sales area data for a business partner or product may not match across different records or transactions. For example, a customer may be assigned to a sales area that does not exist for a specific product or transaction.
    2. Missing Sales Area: The sales area required for a transaction may not be defined in the system for the relevant business partner or product.
    3. Data Migration Issues: If data has been migrated from another system or if there have been recent changes in the configuration, inconsistencies may arise.
    4. Configuration Issues: The sales area may not be properly configured in the system, leading to inconsistencies.

    Solution:

    1. Check Sales Area Configuration: Verify that the sales areas are correctly configured in the system. This includes checking the sales organization, distribution channel, and division settings.
    2. Review Business Partner Data: Ensure that the business partner is assigned to the correct sales area. You can do this by navigating to the business partner master data and checking the sales area assignments.
    3. Check Product Master Data: Ensure that the product is assigned to the correct sales area. This can be done by reviewing the product master data.
    4. Consistency Check: Use transaction codes like BP (Business Partner) or MM02 (Material Master) to check for inconsistencies in the sales area assignments.
    5. Data Migration Review: If the issue arose after a data migration, review the migration process to ensure that all necessary sales area data was transferred correctly.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes such as BP for Business Partner, MM02 for Material Master, and CRM_ORDER for CRM Order Management.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on sales area configuration and management.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_ORGMAN_MD205 error.

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