How To Fix CRM_ORGMAN501 - Shared memory buffer unsuccessfully built for &1 scenario at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 501

• Message text: Shared memory buffer unsuccessfully built for &1 scenario at &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN501 - Shared memory buffer unsuccessfully built for &1 scenario at &2 ?

  The SAP error message CRM_ORGMAN501 indicates that there was an issue with building a shared memory buffer for a specific scenario in the SAP Customer Relationship Management (CRM) system. This error typically arises in the context of organizational management or when dealing with organizational structures.
  Cause:
  The error can be caused by several factors, including:
  
  Memory Issues: Insufficient memory allocation for the shared memory buffer, which can occur if the system is under heavy load or if there are configuration issues.
  Configuration Errors: Incorrect settings in the organizational management configuration that prevent the system from properly building the required buffer.
  Data Inconsistencies: Issues with the underlying data, such as missing or corrupted entries in the organizational structure.
  System Bugs: Potential bugs in the SAP system or specific patches that have not been applied.
  
  Solution:
  To resolve the CRM_ORGMAN501 error, you can take the following steps:
  
  
  Check System Memory: Ensure that the system has sufficient memory allocated. You may need to increase the shared memory settings in the SAP profile parameters.
  
  
  Review Configuration: Verify the configuration settings related to organizational management. Ensure that all necessary settings are correctly configured.
  
  
  Data Consistency Check: Run consistency checks on the organizational data. You can use transaction codes like PPOME or PPOSE to check for inconsistencies in the organizational structure.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates that resolve known issues.
  
  
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Restart Services: In some cases, restarting the relevant services or the entire SAP system may help clear temporary issues related to memory.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Change Organization and Staffing) and PPOSE (Display Organization and Staffing) for managing organizational structures.
  SAP Documentation: Review the official SAP documentation for organizational management to understand the configuration and data requirements better.
  Performance Monitoring: Use transaction ST02 (Tune Summary) to monitor memory usage and performance issues in the system.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ORGMAN501 error effectively.