How To Fix CRM_ORGMAN307 - Enter a valid service team

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 307

• Message text: Enter a valid service team

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN307 - Enter a valid service team ?

  The SAP error message CRM_ORGMAN307 ("Enter a valid service team") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to assign or reference a service team that does not exist or is not valid in the system. This can happen in various scenarios, such as when creating or modifying service orders, service requests, or other related documents.
  Cause:
  
  Invalid Service Team: The service team you are trying to enter does not exist in the system or has been deleted.
  Incorrect Input: The service team ID or name may have been entered incorrectly (e.g., typos, wrong format).
  Authorization Issues: The user may not have the necessary permissions to view or assign the service team.
  Configuration Issues: The service team may not be properly configured in the system, or the organizational structure may not be set up correctly.
  
  Solution:
  
  
  Verify Service Team: Check if the service team you are trying to enter exists in the system. You can do this by navigating to the relevant transaction or using the organizational management tools in SAP.
  
  Use transaction code PPOME or PPOSE to view the organizational structure and confirm the existence of the service team.
  
  
  
  Correct Input: Ensure that you are entering the service team ID or name correctly. Double-check for any typos or formatting issues.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to access and assign the service team. If you suspect authorization issues, contact your SAP security administrator.
  
  
  Configuration Review: If the service team is supposed to exist but does not, review the configuration settings in the SAP system. This may involve checking the organizational management settings or consulting with your SAP basis or configuration team.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing service teams and organizational structures.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for service orders) and CRMD_ORDERADM_H (for order administration).
  Organizational Management: Understanding how organizational management works in SAP CRM can help in troubleshooting issues related to service teams.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional solutions related to this error message.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN307 error and successfully enter a valid service team in your SAP system.