Message type: E = Error
Message class: CRM_ORGMAN - Message Class for Organizational Data Set
Message number: 304
Message text: No sales group could be determined
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CRM_ORGMAN304
- No sales group could be determined ?The SAP error message CRM_ORGMAN304: No sales group could be determined typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to identify a valid sales group for a particular transaction or business process. This can happen in various scenarios, such as when creating a sales order, quotation, or any other sales-related document. Causes: Missing Configuration: The sales group may not be configured in the system for the relevant organizational unit (e.g., sales area). Incorrect Master Data: The customer master data or material master data may not have the necessary sales area or sales group information. Sales Area Not Defined: The sales area (which includes sales organization, distribution channel, and division) may not be defined correctly in the system. Inconsistent Data: There may be inconsistencies in the data between the customer, material, and sales organization. User Authorization: The user may not have the necessary authorizations to access the sales group data. Solutions: Check
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