How To Fix CRM_ORGMAN158 - Sales organization &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 158

  • Message text: Sales organization &1 does not exist.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN158 - Sales organization &1 does not exist. ?

    The SAP error message CRM_ORGMAN158 indicates that the specified sales organization (denoted as &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to perform operations related to sales organizations, such as creating or modifying sales documents, customer master data, or other related transactions.

    Cause:

    1. Non-Existent Sales Organization: The sales organization you are trying to use has not been created in the system.
    2. Incorrect Configuration: The sales organization may not be properly configured or activated in the relevant organizational structure.
    3. Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
    4. Data Entry Error: There may be a typographical error in the sales organization code entered in the transaction.

    Solution:

    1. Check Sales Organization:

      • Verify that the sales organization code you are using is correct. Check for any typographical errors.
      • Use transaction code OVX5 (or navigate through the menu) to view the list of sales organizations and confirm that the specified organization exists.
    2. Create Sales Organization:

      • If the sales organization does not exist, you may need to create it. This can typically be done using transaction code OVX1 or through the relevant configuration path in SPRO (SAP Project Reference Object).
      • Ensure that all necessary details (like name, address, etc.) are filled in during the creation process.
    3. Check Configuration:

      • Ensure that the sales organization is properly configured in the system. This includes checking the assignment of the sales organization to the company code and distribution channel.
      • Use transaction code SPRO to navigate to the configuration settings for sales organizations.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the sales organization. This may involve checking user roles and authorizations in transaction code SU01.
    5. Consult Documentation:

      • If you are unsure about the configuration or creation process, refer to SAP documentation or consult with your SAP Basis or functional team for assistance.

    Related Information:

    • Transaction Codes:

      • OVX1: Create Sales Organization
      • OVX5: Display Sales Organizations
      • SPRO: Access the SAP Reference IMG for configuration
      • SU01: User Maintenance (to check user authorizations)
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to sales organization configuration or errors.

    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    • Do you have any question about this error?


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